Privacy Policy

This Privacy Policy ("Policy") applies to all users who access, register on, or interact with the mm4d Platform at https://mm4d.cam. It should be read in conjunction with our Terms & Conditions. By registering an account or continuing to use the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you must discontinue your use of the Platform immediately.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that relates to an identified or identifiable natural person, including but not limited to name, date of birth, email address, residential address, national identity number, and financial account details.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means mm4d, the entity that determines the purposes and means of Processing Personal Data.
• "Data Processor" means any third-party entity that processes Personal Data on behalf of mm4d pursuant to a written data processing agreement.
• "Member" / "You" means any individual who has registered an account on the mm4d Platform.
• "Platform" refers to the mm4d website accessible at https://mm4d.cam, including all associated pages and services.
• "Cookies" refers to small text files stored on your device by the Platform to facilitate session management, analytics, and personalization.
• "KYC" (Know Your Customer) refers to identity verification documentation submitted by Members as part of the account verification process.

mm4d acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, mm4d is responsible for determining the purposes for which your Personal Data is processed and for ensuring that such processing is carried out lawfully, fairly, and transparently.

For all data-related inquiries, requests to exercise your rights, or complaints regarding our data practices, please contact our dedicated Data Privacy team at:

We aim to acknowledge all privacy-related inquiries within 3 business days and to provide a full response within 30 calendar days of receipt, in accordance with applicable data protection standards.

mm4d collects Personal Data in the following categories, depending on your level of interaction with the Platform:

We collect Personal Data through the following mechanisms:

4.1 Direct Collection

Data you provide directly by completing registration forms, submitting KYC documentation, making deposits or withdrawal requests, contacting our support team, or responding to surveys and promotions.

4.2 Automated Collection

Technical and Usage Data is collected automatically via server logs, cookies, and similar tracking technologies each time you access the Platform. This includes your IP address, device fingerprint, session duration, and page-level interaction data.

4.3 Third-Party Sources

We may receive certain data from third parties in the following contexts:

• Payment processors (e.g., Indonesian banks and e-wallet providers): confirmation of transaction status and account holder name.
• Identity verification services: confirmation of document authenticity during KYC checks.
• Fraud prevention and AML screening tools: risk signals and watchlist matching results.
• Analytics providers: aggregated, anonymized behavioral data to help us improve Platform performance.

mm4d processes your Personal Data for the following specific and lawful purposes:

• Account management: creating, maintaining, verifying, and closing your mm4d Account; resetting passwords and managing security settings.
• Service delivery: processing deposits and withdrawals in IDR through Indonesian payment channels; settling bets and crediting winnings; providing access to games and betting markets.
• Identity verification (KYC): confirming that you meet the 21+ age requirement and are a resident of Indonesia or an otherwise eligible jurisdiction; preventing underage gambling and fraud.
• Regulatory compliance: meeting anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming obligations under applicable international standards.
• Customer support: responding to inquiries submitted via email or live chat; resolving account disputes; processing self-exclusion and responsible gaming requests.
• Platform improvement: analyzing aggregated usage patterns to enhance Platform performance, user experience, game selection, and payment processing speed.
• Security and fraud prevention: detecting, investigating, and preventing unauthorized account access, bonus abuse, multi-accounting, and other fraudulent activities.
• Marketing communications (with consent): sending promotional offers, reload bonus notifications, and seasonal promotions — only where you have explicitly opted in to receive such communications.
• Legal and compliance obligations: retaining records as required by applicable laws and cooperating with authorized regulatory or law-enforcement requests.

Each category of proces sing relies on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you accepted at registration — including account management, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws, including AML/CTF obligations, age verification requirements, and data retention mandates.
• Legitimate interests: Processing carried out for mm4d's legitimate business interests, including fraud prevention, platform security, and service improvement — provided those interests are not overridden by your fundamental privacy rights.
• Consent: Processing that relies on your explicit, freely given, specific, and informed consent — primarily for marketing communications and optional personalization features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where processing is based on consent, you may withdraw that consent at any time by contacting [email protected] or by using the opt-out mechanisms provided in marketing emails.

mm4d does not sell your Personal Data to third parties. We may share your data in the following limited and controlled circumstances:

7.1 Service Providers (Data Processors)

We engage trusted third-party service providers who process data strictly on our behalf and under binding contractual obligations, including:

• Payment processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) — to facilitate deposits and withdrawals in IDR.
• KYC and identity verification providers: to authenticate government-issued documents and conduct age verification in compliance with 21+ requirements.
• AML and fraud screening services: to screen transactions and account activities against international watchlists and fraud patterns.
• Platform analytics tools: to analyze aggregated, pseudonymized usage data for performance optimization purposes.
• Cloud infrastructure providers: to host Platform data on secure, access-controlled servers.

All third-party service providers are subject to data processing agreements that prohibit them from using your Personal Data for any purpose other than performing the specific services contracted by mm4d.

7.2 Game Content Providers

Where you play games provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft, limited session and gameplay data may be transmitted to those providers for game integrity and auditing purposes. These providers are contractually bound to process such data solely for those purposes.

7.3 Legal and Regulatory Disclosure

We may disclose your Personal Data to competent authorities, law enforcement agencies, or regulatory bodies where we are required to do so by law, court order, or regulatory direction. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement and will notify you of the disclosure where legally permissible.

7.4 Business Transfers

In the event of a merger, acquisition, asset sale, or corporate restructuring involving mm4d, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that arise as a result.

mm4d retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, your Personal Data will be securely deleted or anonymized in a manner that prevents reconstruction of any identifiable personal information. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical or research purposes.

mm4d uses cookies and similar tracking technologies to operate the Platform effectively, to improve your experience, and to gather analytics data. The following cookie categories are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized information about how visitors use the Platform — such as which pages are visited most frequently and where errors are encountered. This data helps us continuously improve the Platform experience.
• Functional Cookies: Used to remember your preferences such as language settings, preferred payment method, and session time-zone (WIB, UTC+7 by default for Jakarta and Surabaya-based users).
• Marketing Cookies: Used only where you have explicitly consented to receive personalized promotional communications. These cookies help us deliver relevant bonus offers and seasonal promotions aligned with your gaming preferences.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality and security of your account session. Disabling other cookie types will not prevent you from using the Platform but may result in a less personalized experience.

As an mm4d member, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact us at [email protected] with "Privacy Request" in the subject line:

• Right of Access: You may request a copy of the Personal Data we hold about you, including information on how it is being used and with whom it has been shared.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected promptly.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where processing was unlawful. This right is subject to our legal data retention obligations — we may be required to retain certain records for up to 7 years after account closure.
• Right to Restriction of Processing: You may request that we temporarily suspend processing of your data while an accuracy dispute or objection is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests at any time. You also have an unconditional right to object to processing for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

We will respond to all rights requests within 30 calendar days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 60 days and will notify you accordingly.

mm4d implements a comprehensive, multi-layered security framework to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Transport-layer encryption: All data transmitted between your device and mm4d servers is protected by TLS 1.2/1.3 with 256-bit AES encryption.
• At-rest encryption: Personal Data stored in our databases is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to Personal Data is restricted to authorized mm4d personnel on a strict need-to-know basis, governed by role-based access controls and multi-factor authentication for administrative systems.
• Regular security audits: Our Platform and data infrastructure undergo regular penetration testing, vulnerability assessments, and third-party security audits.
• Incident response: mm4d maintains a documented data breach response plan. In the event of a breach that is likely to result in risk to your rights and freedoms, we will notify you and the relevant authorities within 72 hours of becoming aware of the incident.
• Segregated player funds: Financial balances are held in accounts segregated from mm4d's operational funds, reducing exposure in the event of a corporate insolvency event.

While we employ all reasonable and industry-standard security measures, no digital transmission or storage system is 100% secure. You are responsible for maintaining the security of your own account credentials and for notifying us immediately at [email protected] if you suspect any unauthorized activity on your Account.

The mm4d Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory component of the KYC process, and any Account found to belong to a person under 21 will be immediately suspended.

If you are a parent or guardian and believe that a minor has registered on mm4d or has provided us with Personal Data without your consent, please contact us immediately at [email protected]. We will take prompt action to investigate, delete any data associated with the minor's account, and ensure the Account is permanently closed.

The mm4d Platform integrates with certain third-party services necessary for the delivery of our products. These include game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), payment gateway partners (Indonesian banks and e-wallet operators), and platform analytics tools.

Each third-party provider operates under its own privacy policy in respect of data it independently controls. mm4d is not responsible for the privacy practices of third-party services beyond the scope of any data processing agreement we hold with them. We encourage you to review the privacy policies of any third-party service you interact with through the Platform.

Where a third-party provider is acting as a Data Processor on mm4d's behalf, they are contractually bound to process your data only for the specific purpose instructed by mm4d, to maintain appropriate security standards, and not to retain or disclose your data beyond what is strictly necessary.

mm4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or business operations. Where amendments are material — meaning they significantly affect your rights or how we use your Personal Data — we will provide at least 14 days' advance notice by posting a prominent notice on the Platform and/or sending an email notification to your registered email address.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.

Previous versions of this Privacy Policy are available upon written request to [email protected]. We maintain an internal change log documenting all amendments for accountability purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mm4d handles your Personal Data, please do not hesitate to reach out to our Data Privacy team:

When submitting a data rights request, please include your registered Account username, the specific right you wish to exercise, and any supporting information that will help us process your request accurately and efficiently. We may need to verify your identity before actioning certain requests to protect the security of your Personal Data.

For concerns related to responsible gaming, self-exclusion, or deposit limits, please visit our dedicated Responsible Gaming page. For a full overview of your contractual rights and obligations on the Platform, please refer to our Terms & Conditions.